The way our customers shop is changing. With more devices, platforms, and channels than ever before, it’s important that we understand how to leverage technology to better meet them where they spend their time. In this post, we talk about how omnichannel shopping experiences bridge the gap between CX, loyalty, and brand engagement.
This bLoyal integration will enable Shopify users to seamlessly connect both their standalone Shopify store and connected point of sale* to the bLoyal grid, in order to build integrated omnichannel loyalty programs that drive customer lifetime value.
It probably doesn't come as a shock that “word-of-mouth” marketing is one of the strongest drivers of new retail business, globally. Fully 74% of shoppers say that they will invest in a brand or product, because a friend, family, or other trusted source recommended that they do so. This sort of brand evangelism is the “holy grail” for almost all business owners, managers, and marketers and entire sections of your local book store's "entrepreneurship" section are probably dedicated to different ways in which to accomplish it.
Retail outlets nationally have been downsizing at a record pace. While some are crying "the demise of brick and mortar", this shift is more evolution than revolution. Learn what what these changes means for your retail business and how to leverage the latest omnichannel marketing tools to thrive in an uncertain environment.
On the heels of NCR’s surprise announcement that it would be discontinuing its Retail Online product, the team at bLoyal has officially announced an alternative for the widely-used eCommerce platform that will allow NCR Retail Online merchants to continue offering ecommerce solutions with little to no interruption in service.
Loyalty and rewards programs are one of the most effective ways to grow your bottom line. After all, it’s no secret that earning new customers costs several orders of magnitude more than keeping existing ones. It makes sense then that picking off this low hanging fruit with well-executed customer retention programs has become one the quickest and most cost friendly ways to build ROI and get more out of your marketing dollar.
On the first post in this series, we began to define what loyalty marketing is – down to its core components. So now that you’ve got a handle on what any great loyalty program is trying to accomplish, let's dig into the different types of loyalty platforms and which one will work best for your business.
With bLoyal V4 There Is Life After RMS Microsoft Dynamics RMS Extended Support phase, what does it really mean? As you know RMS has entered into the Extended Support phase as of 7/10/2016 which will end on 7/13/2021. What does this mean? If you are an existing customer you will still be able to purchase […]