Break out the eggnog and mistletoe, it’s that time of year again. Retailers around the country are scaling up for the holiday season and between hiring temporary help and adjusting your inventory, it’s a great time to begin thinking about how you can leverage your loyalty program to increase seasonal traffic and vice versa. In this post, learn about some of the best ways to plot and build the ultimate holiday loyalty program.
The term “path to purchase” refers to a set of experiences a shopper has with your brand leading up to the moment they decide to buy from you. Loyalty programs have the power to fundamentally alter that path by leveraging visibility into your customer’s purchase history, and shopping behaviors to build highly relevant content.
You don’t have to look far to realize that loyalty programs do more than simply generate repeat customers. When applied correctly, they give you the type of deep understanding about how customers engage your brand which helps build a better shopping experience, enables you to spend your marketing dollar more wisely, and finally, generates incredible word-of-mouth.
Loyalty marketing programs are, without a doubt, an investment. Proving their return with the right key performance indicators can present unique business intelligence challenges that even the most experienced marketers balk at. In this post, we talk about some of the unique pain points, solutions, and opportunities associated with understanding your loyalty marketing KPIs and how they affect the bottom line.
The bLoyal team is happy to announce that in just a few short weeks, we’ll be launching our Word Press Loyalty Plugin! Almost 74 million websites globally, use WordPress to manage the online presence of their business. The ever-popular CMS provides a friendly way for content managers and developers alike to build and host beautiful […]
Customer lifetime value (LTV) is one of the most important key performance indicators for almost all retailers. How it’s defined is not as set in stone as you might think, though. With the addition of omnichannel loyalty software, businesses with offline points of sale now have the ability to understand who is buying what and how much. In this post, we explore how to better leverage omnichannel segmentation as a way dial in on customer lifetime value and what these metrics mean for your marketing strategy.