Author: bLoyal Marketing

BLoyal Marketing Articles
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How to Personalize and Automate your email Marketing

Customers are constantly bombarded with daily marketing emails from numerous brands, so how do you stand out? Research demonstrates that personalizing emails and texts result in higher open and click-through rates than standard email blast techniques.   Personalized marketing uses data to communicate to customers based on demographics, customer lifecycle, and purchase history to improve your […]

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Creating a Positive Customer Experience Amidst the COVID-19 Pandemic

During these unprecedented times, we are no longer able to rely on the in-store customer. The world is changing rapidly, and it is more important than ever to build and maintain customer loyalty. But how can you create a positive experience without customers in your store? Mobile Responsive Webstore and Cart Customers everywhere are having […]

Winning Hospitality Loyalty - Preview Illustration
Illustration of Man with Review and Chat Bubbles - Managing Your Reputation with Loyalty Preview
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Managing Your Reputation with Loyalty Programs

If there’s one thing we know, it’s that your company’s reputation and its ability to build long-lasting and profitable customer relationships are deeply intertwined. In fact, a recent survey by the American Marketing Association, found that “64% of marketing executive indicated that they believe word of mouth is the most effective form of marketing.” If […]

Quarterly Releases Preview
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Reintroducing the Quarterly Release Cycle

As many of our valued clients know, the bLoyal development team has been working furtively over the last 24 months on our migration to Version 4 of the bLoyal platform. While this has been an incredibly rewarding move, among many other challenges, it’s meant a significant reduction in our communications regarding regular platform updates. As […]

Winning Micro-Moments with Loyalty Preview Illustration
Using Micro-Moments to Win at Loyalty Marketing

Summary: As consumers turn to mobile to solve their everyday needs, it’s important for loyalty program managers to understand the concept of micro-moments and how the same philosophies should be guiding their loyalty program growth. Last month, as my in-laws were arriving for the holidays, I embarked on an important journey. Our two-year-old terrier, Lucy, […]

Connecting Your Point of Sale and eCommerce Preview Illustration
Connecting Your POS and eCommerce Solutions

If you’re a brick and mortar retailer who’s just getting online (or maybe the other way around), you’re probably looking to connect your point of sale and eCommerce systems. Piece of cake, right? If we can put a man on the moon, this should be a breeze. The answer, as it often turns out with […]

Comparing Integrated and Stand-Alone Loyalty Solutions Hero Illustration
Holiday Shopping Season
How Loyalty Impacted the Start of Your Holiday Shopping Season

How is loyalty driving your bottom line this holiday season? Opening weekend numbers are in and you've been busy! In fact, bLoyal connected merchants processed more than 500 million dollars in loyalty-based transaction on Black Friday, alone. In total, loyalty accounted for fully 37% of your overall revenues during this year’s opening weekend.