Author: bLoyal Marketing

BLoyal Marketing Articles
Winning Hospitality Loyalty - Preview Illustration
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Winning Customer Loyalty in the Hospitality Business

Summary: As a hospitality program manager, you work hard to curate amazing guest experiences. And while a big part of that effort takes place within the context of your face-to-face interactions with them, that’s only part of the customer’s “journey” with your brand. Hospitality loyalty programs can help you close the loop on providing a […]

Illustration of Man with Review and Chat Bubbles - Managing Your Reputation with Loyalty Preview
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Managing Your Reputation with Loyalty Programs

If there’s one thing we know, it’s that your company’s reputation and its ability to build long-lasting and profitable customer relationships are deeply intertwined. In fact, a recent survey by the American Marketing Association, found that “64% of marketing executive indicated that they believe word of mouth is the most effective form of marketing.” If […]

Quarterly Releases Preview
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Reintroducing the Quarterly Release Cycle

As many of our valued clients know, the bLoyal development team has been working furtively over the last 24 months on our migration to Version 4 of the bLoyal platform. While this has been an incredibly rewarding move, among many other challenges, it’s meant a significant reduction in our communications regarding regular platform updates. As […]

Winning Micro-Moments with Loyalty Preview Illustration
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Using Micro-Moments to Win at Loyalty Marketing

Summary: As consumers turn to mobile to solve their everyday needs, it’s important for loyalty program managers to understand the concept of micro-moments and how the same philosophies should be guiding their loyalty program growth. Last month, as my in-laws were arriving for the holidays, I embarked on an important journey. Our two-year-old terrier, Lucy, […]

Connecting Your Point of Sale and eCommerce Preview Illustration
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Connecting Your POS and eCommerce Solutions

If you’re a brick and mortar retailer who’s just getting online (or maybe the other way around), you’re probably looking to connect your point of sale and eCommerce systems. Piece of cake, right? If we can put a man on the moon, this should be a breeze. The answer, as it often turns out with […]

Comparing Integrated and Stand-Alone Loyalty Solutions Hero Illustration
Holiday Shopping Season
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How Loyalty Impacted the Start of Your Holiday Shopping Season

How is loyalty driving your bottom line this holiday season? Opening weekend numbers are in and you've been busy! In fact, bLoyal connected merchants processed more than 500 million dollars in loyalty-based transaction on Black Friday, alone. In total, loyalty accounted for fully 37% of your overall revenues during this year’s opening weekend.

Product Level Segmentation - Infographic
Frequent Buyer Program - Illustrated hands Exchanging Frequent Buyer Card for Gift - Hero