Loyalty Enabled Marketing
Every day, consumers spend billions of dollars on goods and services at retail stores, on the internet, and through mobile applications. They have an almost limitless number of choices in when, where, and how they shop. So, how do retailers continuously attract, recognize and reward their most loyal customers while building customer lifetime value?
bLoyal provides Chateau Montelena with the ability to gather a 360 view of our customers via multiple channels including e-commerce, club, phone and POS. It can accurately post these orders directly to our general ledger at the transaction level. In my experience, bLoyal has one of the most complete integrations for winery-centric software into real-world accounting systems.
We used to have an idea who our best customers were because we’d see them often in the store, but using BLoyal, we can identify people we may not have noticed and can make sure someone recognizes them when they visit to say thank you and point out new items they might be interested in.
We had been using Microsoft RMS and Navision for many years, so switching to bLoyal for eCommerce, Wine Club and Direct Sales was a natural choice for us. No other platform in the wine industry integrates as well with Microsoft, and that was very important to us. They have great developers on staff, and a leading edge in technology.
Our loyalty software is available in four editions with powerful loyalty-building features for businesses of every size, and out-of-the-box integration with many existing point of sale systems. View our most popular editions below, and visit our editions page to learn more.
Branded Loyalty Program
Basic Marketing Automation
Purchase History Detail
Product Level Benefits
Loyalty Program Dashboards
Advanced Offers & Promotions
Dynamic Loyalty Programs
Programatic Busines Intelligence
Custom Service Level Agreements
Out of the box loyalty and rewards integrations from bLoyal include the biggest names in e-commerce, point-of-sale software, and enterprise tools.