Offering good customer service is more than just an efficient sale. It's about being customer focused and cultivating that retail customer for future sales, both online and off. bLoyal makes it simple to manage your customer data from multiple locations. Our integration with Microsoft Dynamics Retail Management System allows you to have one customer database for your retail and online businesses.
With bLoyal, you can:
- Create web store accounts for your retail customers
- Filter your customers into easy to use lists or sign them up for e-mail newsletters, campaigns and memberships in all your channels
- Recognize and reward them wherever they buy
Customers who shop in multiple channels tend to buy more items and spend more per transaction. Now, no matter where you collect your customer data, you’ll have it available in all of your channels. Give your local customers the convenience of shopping with you at any time, retaining all the privileges they’ve earned, and building customer loyalty. They'll be thinking about that customer service experience in the future.
Once you have your customer data within reach, you can start a conversation and sell more to each customer with bLoyal's Email Marketintg. Click here to find out more.