20 April, 2014

Services

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1-877-869-1715

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bLoyal wants you to get from purchase to go-live in the shortest time possible and with a very positive experience. Once in operation we also want to ensure that you will enjoy a business class service. To that end, we compelement our solutions with the following services:

Support Assisted or Managed Deployments

You can choose the deployment model that best suits your needs and resources. You can opt to self deploy with the help upon request of our Support Team or you can choose to contratct an end to end managed deployment process. This will enable you to get from purchase to value in the shortest time possible and with a very positive experience. We complement this with our total satisfaction guarantee and a 60 days no risk subscription offer.

Training

in order to reap the benefits or your bLoyal Solution, we offer your people on-going training in different formats to meet different needs; from on line help and self-service on-line videos to group or individual live training programs to satisfy your specific needs. 

Consulting

bLoyal offers a broad set of functionality that you can leverage immediately. However, we recognize that each business is unique and you may want to customize your bLoyal Solution to meet your specific business needs. Our Professional Services Team can offer you the consulting services you need to adapt and extend your solution accrodingly. 

Support

We are committed to business class operations and have invested in a world class data center and 24 X 7 support available to you with various service levels; from pay-as-you-go to comprehensive support plans with business class service level agreements.

Extended Partner Services

bLoyal integrates with various Service Providers and works closely with Partners that further complement your bLoyal Solution. All of our Partners offer as well a complete menu of servcies that you can leverage to ensure you get the most out of your end to end Solution. Visit the Partners section to learn more about the bLoyal Partner network.


 

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